The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS. For more information please visit https://www.nhs.uk/nhsengland/aboutnhsservices/pages/nhs-friends-and-family-test.aspx
Friends and Family Test Results
| |
Very Good |
Good |
Neither Good nor Poor |
Poor |
Very Poor |
Don't Know |
Total |
% Good/Very Good |
% Poor/Very Poor |
| December 2024 |
203 |
11 |
5 |
2 |
5 |
2 |
228 |
93.85% |
3.07% |
| November 2024 |
289 |
26 |
2 |
3 |
16 |
2 |
338 |
85.50% |
5.62% |
| October 2024 |
437 |
51 |
9 |
5 |
10 |
3 |
515 |
94.76% |
2.91% |
| September 2024 |
353 |
58 |
14 |
2 |
9 |
1 |
437 |
94.00% |
3.19% |
| August 2024 |
339 |
45 |
2 |
6 |
7 |
5 |
407 |
94.34% |
3.19% |
| July 2024 |
274 |
37 |
9 |
4 |
9 |
1 |
334 |
93.11% |
3.89% |
| June 2024 |
363 |
46 |
8 |
1 |
10 |
1 |
428 |
95% |
2.50% |
| May 2024 |
370 |
65 |
6 |
2 |
5 |
0 |
448 |
97% |
1.50% |
| April 2024 |
358 |
74 |
17 |
9 |
6 |
5 |
469 |
92.10% |
3.10% |
| March 2024 |
379 |
72 |
12 |
5 |
10 |
6 |
484 |
93.18% |
3.09% |
| February 2024 |
326 |
79 |
17 |
3 |
7 |
4 |
436 |
92.88% |
2.29% |
| January 2024 |
308 |
44 |
11 |
10 |
15 |
4 |
392 |
89.79% |
6.37% |
Comments
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We use the information entered into this form only for the purposes of processing your Friends & Family Test submission.
Information entered into this form is stored and accessed securely by designated Practice staff.
Issues raised in comments may be discussed between relevant members of the Practice.
The information is used for quality monitoring purposes, in line with the expectations of the patients submitting
the feedback.
The form does not require personal information. Any personal information transmitted via this form may be anonymised
by the Practice when this is required to ensure compliance with General Data Protection Regulation.
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