Comments and Suggestions
We are very happy to receive suggestions and would be grateful if you could let us have them in writing. Suggestions can be addressed to the Practice Manager to enable you to inform us of any comments or concerns you may have.
Complaints
Woodside Medical Centre aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know.
Speak to whomever you feel most comfortable: your GP, our practice manager or our reception staff will be happy to help.
You can also contact Patient Services:
Patient Services (replaced NHS England Complaints)
Heywood, Middleton and Rochdale
NHS GM
PO Box 100
Rochdale, OL16 9NP
Email: Gmicb-hmr.complaints@nhs.net
Tel: 01706 672 549
If you are dissatisfied with the outcome of your complaint from either the Practice or Patient Services, you can escalate your complaint to the Parliamentary and Health Service Ombudsman (PHSO)
The Parliamentary and Health Service Ombudsman
Citygate
47-51 Mosley Street
Manchester
M2 3HQ
Tel: 0345 015 4033
Email: phso.enquiries@ombudsman.org.uK